FAQs
How do i know what style TUTU i want?
MID is typically around mid Calf.
LONG is typically around the ankle.
HIGH LOWS are typically a mid/ long mix.
CARE INSTRUCTIONS
To wash TUTU: Spot clean with soap & water, rinse, straighten out and let dry. If your entire tutu is dirty, hand wash gently in the sink. Rinse well, finger-comb, and hang to dry. It is not recommended to use dish soap or the washer and dryer.
To get wrinkles out: hang and use shower steam to let out the wrinkles or use a steamer. Dryer use is not recommended.
HOW LONG DOES IT TAKE FOR A TUTU TO BE MADE?
* All tutus are Handmade, Made to order, so it will take approx. 4-6 weeks to be made and Plus the shipping time.
HOW MUCH IS SHIPPING$$$???
Regular Shipping (Tracked) |
$10.00 |
Express Shipping |
$15.00 |
Rush Ohrder* + Express Shipping |
$20.00 |
INTERNATIONAL SHIPPING $25.00
***Customs and import taxes***Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
WHY DO YOU NOT HAVE SALE iTEMS EVER?
I create all orders as soon as they are ordered, so it is a Made-to-order process, i have no stock on hand. So all tutu’s are full price.
DO YOU OFFER EXCHANGES OR REFUNDS?
all Sales are final with the only exception being if an item is received defective. If this is the case please message me with photos of the defects and I will gladly accept the return for store credit.
CUSTOM AND PERSONALIZED ORDERS
I love custom orders! I am always open to the idea of something unique. Feel free to message me with your ideas and lets make magic happen.
I love hearing from happy customer (LEGENDS) ! Please leave a review if you have the time. Reviews are huge for small shops. They help small businesses grow and let other customers know how your experience was. They also make me incredibly HAPPY.
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